Monday, December 03, 2012

Pandora Users And Radio's Opportunities

Ask Pandora listeners what they like most about radio and they’ll tell you it’s ‘feeling connected.’

Their big dislikes? Radio is boring and fatiguing.

Those are some of the findings Jeff Vidler, Sr. Vice President of Media and Entertainment Research, shares in a new Vision Critical report, “What Pandora Means for Radio.” The Canadian company surveyed more than 1000 US listeners 18+ in the September-October online survey where just under 1/3 identified themselves as Pandora users and 42% reported listening to some form of online radio.

Jeff shared a lot including the demographics of online listening (not surprisingly 18-29’s are the heaviest users), desktop consumption being more than that of smartphones and tablets combined and Pandora listeners spending more time with AM/FM radio than non-Pandora users (about 50% more - 19.1 vs. 12.7 hours).

That last finding got a lot of coverage (as an industry we're good at self-congratulation), but for growth and opportunity, this graph deserves our time and attention.  

The obvious first. The attributes Pandora most uniquely associate with AM/FM radio are “makes me feel connected,” “convenient,” and “easy” on the positive side and “boring” and tiring on the negative. Personal, local, live, and music discovery/curation were singled out elsewhere in the study as AM/FM attributes respondents valued.

While the distance between AM/FM radio and feeling connected is short in comparison to the other media shown. But if we were to draw ‘spheres’ of roughly equal size with Satellite and Internet Audio Services at the center, those two media are in proximity to a greater number of positive associations.

Imagine if radio were to occupy a slightly different space as in the graph below so that “puts me in a good mood,” “is for people like me” and “interesting” are also encompassed.

A&O&B’s annual Roadmap online perceptual has consistently showed the importance of “makes me feel good” and “DJs that sound like my friends” as core expectations/desires from AM/FM radio.

If you’re not already there, what will you do to move your show/station/cluster/group up and to the left?

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